Law Offices of Stuart J. Reich, PLLC

Practice Limited to Immigration & Nationality Law

11 Broadway, Suite 615
New York, NY 10004

(212) 430-6582 phone
(212) 430-6583 facsimile


USCIS announces it will no longer be possible to schedule local office InfoPass Appointments without first getting permission

In a move that didn’t at first get wide attention, US Citizenship and Immigration Services has taken aim at its meager existing customer service facilities through implemented an “Information Services Modernization Program.” The InfoPass service, an online portal that allows individuals to schedule customer service appointments at their local USCIS office with a USCIS officer, will now require prior authorization from USCIS for utilization unless the Service itself instructs an individual to make such an appointment.